Privacy Policy pus888 — Protection of Your Personal Data

Welcome to the pus888 Privacy Policy. This document explains in detail how pus888 ("we", "our platform") collects, processes, stores, and protects your personal information ("you", "member") when you use the website, mobile app, or any services provided by pus888.

By registering and using the pus888 platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, we recommend that you refrain from using our services and contact our support team for further information.

Pus888 values the privacy of every member. We do not treat personal data as a business commodity — instead, we view it as a trust placed in us by every user who chooses to join the pus888 community. Your trust is the foundation of everything we do.

Pus888 collects your personal information through several methods depending on how you interact with our platform. The following are the main categories of data we collect:

We only collect data that is strictly necessary to provide you with a safe, compliant and quality service. This data minimisation principle is at the core of pus888's privacy philosophy.

Personal data collected by pus888 is used exclusively for the following purposes. We do not use your data for any purpose not stated here without first obtaining your additional consent.

• Account management: Registering, verifying and maintaining your account so you can enjoy all pus888 platform features seamlessly.
• Payment processing: Managing deposits, withdrawals and other financial transactions securely and efficiently via supported payment methods such as FPX, DuitNow, Touch 'n Go eWallet and GrabPay.
• Legal compliance: Fulfilling KYC (Know Your Customer), AML (Anti-Money Laundering) and other applicable legal obligations.
• Fraud prevention: Identifying, investigating and preventing fraudulent activity, money laundering, unauthorised collaboration or any breach of terms of use.
• Experience personalisation: Personalising game recommendations, promotions and platform content based on your preferences and gaming habits.
• Service communications: Sending notifications related to your account, transactions, service updates and important security information.
• Platform improvement: Analysing aggregate usage data (without identifying individuals) to improve the performance, interface and usability of the pus888 platform.
• Customer support: Managing enquiries, complaints and assistance requests you submit to the pus888 support team.

Pus888 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in the course of operating a secure and compliant platform, there are certain situations where we need to share your information with carefully selected parties:

• Payment processors: Required transaction information is shared with trusted payment service providers to enable deposits and withdrawals to be processed securely.
• Technical service providers: Companies providing hosting, cybersecurity, analytics, and technical infrastructure services may have limited access to your data solely within the scope of their responsibilities.
• Game software providers: Required game session information is shared with third-party game providers (such as Pragmatic Play, Playtech and others) to enable games to function correctly.
• Licensed authority: pus888 will disclose required information when mandated by court order, legitimate law enforcement requests, or binding legal compliance requirements.
• Business transfers: In the event of a merger, acquisition, or sale of pus888 assets, your data may be transferred to a successor entity subject to equivalent or stricter confidentiality terms.

All third parties working with pus888 are required to comply with strict data protection standards and may only use your data for agreed purposes. pus888 maintains binding data protection agreements with all third-party data processors.

The security of your personal data is a responsibility that pus888 takes very seriously. We continuously invest in best-in-class security technologies and practices to ensure your data remains protected against all threats:

• Full data encryption: All sensitive data — including passwords, financial information, and identity documents — is encrypted using AES-256 and the latest SSL/TLS standards during transmission and storage.
• Two-factor authentication (2FA): pus888 supports two-factor authentication to add an extra layer of protection to your account, making it significantly harder to access without authorization even if your password is compromised.
• 24/7 security monitoring: Our automated monitoring system detects and responds to suspicious activity in real time, including unauthorized login attempts and unusual transactions.
• Regular penetration testing: pus888 conducts regular security testing by independent cybersecurity experts to identify and address any vulnerabilities before they can be exploited.
• Internal access controls: Only pus888 staff with a legitimate business need who have undergone background checks are permitted to access member personal data, and only to the extent required.
• Secure backups: Your data is automatically backed up to secure, geographically separate locations to ensure recoverability in any emergency.

Pus888 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law. The following are general data retention guidelines:

• Active account data: Stored for the duration of your active account plus any additional period required for legal compliance purposes.
• Financial transaction records: Stored for a minimum of 7 years after the transaction date to meet legal and audit requirements.
• KYC documents: Stored for the duration of the active account period and up to 5 years after account closure for AML compliance purposes.
• Support communication logs: Stored for 3 years after case resolution for reference and service improvement purposes.
• Technical data and access logs: Stored for 12 months for security and incident investigation purposes.

When your data is no longer needed and there is no legal obligation requiring its retention, pus888 will securely delete or anonymise it using industry-recognised methods to ensure it cannot be recovered.

As a pus888 member, you hold important privacy rights that we are fully committed to upholding. You may exercise these rights at any time by contacting the pus888 support team:

To exercise any of the rights above, please contact the pus888 support team. We will process your request within 30 working days and inform you of the actions taken. In cases requiring additional time, we will contact you in advance to explain the reason.

Pus888 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyse platform performance. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how you use the platform (e.g. most frequently visited pages) to help us improve overall performance and user experience.
• Functional Cookies: Saving your preferences such as account settings, preferred language and game credentials so you do not need to reconfigure them each time you log in.
• Analytics Cookies: Helps us understand aggregate user behaviour using trusted analytics tools. This data is used solely for platform improvement and is not linked to your personal identity.

You may manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality and security of your account on the pus888 platform.

Pus888 is an online gambling platform designed exclusively for adults aged 18 years and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

Should we discover that a child's personal data has been collected without valid consent, we will take immediate action to delete that data and close the account in question.

Pus888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When material amendments are made, we will:

• Displaying a prominent notice on the pus888 website and app at least 14 days before the amendments take effect.
• Sending notifications via email or in-account notifications to all registered members.
• Updating the "Last updated" date at the top of this document.

Continued use of the pus888 platform after the effective date of any amendments is considered your acceptance of the updated policy. It is your responsibility to review this Privacy Policy periodically to stay informed about how we protect your data.

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the pus888 data protection team is ready to assist you:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
• Response time: We aim to respond to all privacy-related enquiries within 3–5 working days